Terms of Service

1. Agreement to Terms

By subscribing to, accessing, or using TurfClaim's services (“Service”), you (“Subscriber,” “you”) agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the Service.

TurfClaim, LLC (“TurfClaim,” “we,” “us,” “our”) is a North Carolina limited liability company.

2. Description of Service

TurfClaim provides permit-based lead intelligence reports for contractors and trade professionals. Our Service includes:

• Weekly reports of residential building permits filed in your subscribed zip code(s)
• Scoring and categorization of permits by trade relevance
• Publicly sourced and skip-traced contact information for property owners (when available)

TurfClaim is a data provider, not a marketing service. We provide information; how you use it is your responsibility.

3. Eligibility

You must be:

• At least 18 years old
• A licensed contractor or legitimate business professional
• Operating a lawful business in the United States

We reserve the right to verify your contractor license or business registration and to refuse service at our discretion.

4. Subscriptions & Zip Code Territories

4.1 Territory Exclusivity

Each zip code is available to a limited number of subscribers per trade category. When you subscribe to a zip code, you receive exclusive (or limited-competition) access to leads in that territory for your trade.

4.2 Subscription Terms

• Subscriptions are billed monthly on the date of initial purchase
• Zip code pricing varies by demand tier (see current pricing at turfclaim.com)
• All prices are in US dollars

4.3 No Guarantee of Lead Volume

Lead volume depends on permit filing activity in your selected zip code(s), which varies by season, market conditions, and municipal processing times. We do not guarantee a minimum number of leads per reporting period.

5. Acceptable Use

5.1 Permitted Uses

You may use TurfClaim data to:

• Contact property owners for legitimate business solicitation related to your trade
• Inform your marketing and sales outreach strategy
• Identify potential projects in your service area

5.2 Prohibited Uses

You agree NOT to:

• Resell, redistribute, sublicense, or share TurfClaim data with any third party
• Publish lead data publicly (online, social media, print, etc.)
• Use data for any unlawful purpose, including harassment, stalking, fraud, or discrimination
• Use data in violation of the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, Do Not Call (DNC) regulations, or any applicable federal, state, or local law
• Scrape, crawl, or automate extraction of data from our platform beyond normal use
• Attempt to reverse-engineer our scoring algorithms, data sources, or systems
• Use data for debt collection, skip tracing unrelated to home services, or any purpose outside of contractor lead generation

5.3 Your Legal Compliance Obligations

You are solely responsible for complying with all laws governing your outreach to leads, including but not limited to:

• Checking the National Do Not Call Registry before making telemarketing calls
• Complying with state-specific Do Not Call and telemarketing regulations
• Including required opt-out mechanisms in marketing emails (CAN-SPAM)
• Obtaining consent before sending automated text messages (TCPA)
• Following all state and local solicitation licensing requirements

TurfClaim does not scrub data against the DNC registry unless explicitly stated as part of your subscription tier. It is your responsibility to perform DNC checks before contacting any lead.

6. Data Accuracy & Disclaimer

6.1 No Warranty of Accuracy

Contact information is sourced from public records, property records, and third-party skip tracing providers. We do not guarantee the accuracy, completeness, or currentness of any data provided.

6.2 No Warranty of Results

TurfClaim does not guarantee that leads will result in sales, booked jobs, or any particular business outcome.

6.3 Permit Data Sourced from Public Records

All permit data is derived from publicly available government records. TurfClaim does not create, alter, or fabricate permit information.

7. Payment & Billing

7.1 Payment

All payments are processed through Stripe. By subscribing, you authorize us to charge your payment method on a recurring monthly basis.

7.2 Price Changes

We may adjust pricing with 30 days' written notice. Price changes apply at your next billing cycle after the notice period.

7.3 Failed Payments

If a payment fails, we will attempt to charge your payment method up to 3 times over 7 days. If payment remains unsuccessful, your subscription will be paused, and your zip code territory may be released after 14 days.

8. Cancellation & Refunds

8.1 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period.

8.2 Refunds

Refunds are issued at our sole discretion. Because data is delivered digitally and cannot be “returned,” we generally do not offer refunds for completed billing periods.

8.3 Territory Release

Upon cancellation, your zip code territory becomes available to other subscribers after your current billing period ends.

9. Data Deletion Requests

If a property owner contacts us requesting removal of their personal information from our reports, we will make commercially reasonable efforts to exclude their data from future reports.

10. Intellectual Property

All TurfClaim branding, scoring algorithms, report designs, website content, and software are our intellectual property. Your subscription grants you a limited, non-exclusive, non-transferable license to use the reports for your internal business purposes only.

11. Indemnification

You agree to indemnify, defend, and hold harmless TurfClaim, LLC, its members, officers, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses arising from your use of TurfClaim data, your outreach to leads, your violation of any law, regulation, or third-party right, your violation of these Terms, or any claim by a lead or third party arising from your contact or solicitation.

12. Limitation of Liability

To the maximum extent permitted by law, TurfClaim's total liability to you for any claim arising from the service shall not exceed the amount you paid to TurfClaim in the three (3) months preceding the claim. TurfClaim shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, or lost business opportunities.

13. Termination

We reserve the right to suspend or terminate your account immediately, without refund, if we reasonably believe you have violated these Terms, used data for unlawful purposes, resold or redistributed data, or engaged in conduct that harms TurfClaim, other subscribers, or leads.

14. Modifications to Terms

We may update these Terms at any time. Material changes will be communicated via email at least 14 days before taking effect.

15. Governing Law & Disputes

These Terms are governed by the laws of the State of North Carolina. Any disputes shall be resolved in the state or federal courts located in Mecklenburg County, North Carolina.

16. Severability

If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and TurfClaim regarding the Service.

18. Contact

TurfClaim, LLC
Email: support@turfclaim.com
Charlotte, NC

By subscribing to TurfClaim, you acknowledge that you have read, understood, and agree to these Terms of Service.